Bloody Cheater – Vodafone
I had to stop using my 3 years old Vodafone Number due to your bullshit, fake, fraudulent, bad services.
I was using Vodafone Prepaid connection from past three years. I never wanted to switch from Prepaid to Postpaid connection but unfortunately I lost my Smart Phone so I wanted to get the same mobile number. I visited the local Vodafone store Vashi, Navi Mumbai and I demanded for Prepaid connection but they refused to give me Prepaid and offered me Postpaid connection because I was claiming the mobile number just after 5 days when my phone was stolen. I insisted one girl from Vodafone Store Vashi to give me Prepaid connection but she refused and told me that I can switch form Postpaid to prepaid just after three month so I agreed upon it. They said that one offer is going one where you will get Rs.100 off on postpaid connection. I took a minimum plan of Rs.199 (Without Internet and SMS services) with Rs.100 discount so I thought I will be charged on Rs.99 per month with 200 local minutes. I told them I frequently travel to Maharashtra Circle (Roha, Raigad) but never told me that I will be charged Roaming charges. I was there in Mumbai for first 15 days and I got first bill of Rs.100.2 (Dec 2015) and I was very happy with the services. I visited my native place after 15 days. I was out of Mumbai for 7 days out of 30 days (Jan 2016) and I got a monthly bill for the month of Jan 2016 as Rs.449 with Internet Charges Rs.150, Roaming Charges Rs.39.2 and Monthly Rental as Rs.299 (my last month’ rental was Rs.199) I was told that I will get Rs.199 plan with Rs.100 discount for first three months and I can switch from Postpaid to Prepaid but just before 3 months they cheated me. I called up Vodafone call center but didn’t take serious connection but they forwarded my complaint to concerned person but it didn’t resolve my queries. I think something is wrong with their Customer Services. I talked to my friend regarding this issue but all friends told me that Vodafone is Big Cheater in a Telecom Industry. I am going file a complaint against them in Consumer Forum and TRAI.
I again got a bill for the month of Feb 2016 and billing amount was Rs.425.48 and I never used 1 minute of call or SMS and Internet but still they billed me Rs.425.48. I was shocked and I came to know that Vodafone is a bloody cheated me .I when I got Postpaid connection I told them I don’t internet connection as I was using Idea 3G internet but still they charged me for 500MB internet services from Jan 2016. I am very disappointed by their bullshit services. I am using Idea Postpaid connection but I never charged extra from them. They charge you less if you don’t consume your monthly calling and SMS.
I will never recommend Vodafone Postpaid connection as they are cheating us. Now, I am thinking that they must be cheating Lacs of people across India. If you cheated by Vodafone then please do mail me your complaints to Email ID [email protected]. We will forward the cheating case to TRAI and they will take the serious action on them.
We should throw them out of this country and they would never get succeeded in 4G connection and they will get a severe loss from 4G network. I am going to post this feedback on all social network sites, review sites, LinkedIn etc.